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Senior Business Analyst - WME

Discipline:
Sales
Business unit:
Small and Medium Business
Location:
Melbourne
Employment type:
Full-time Permanent

Our Company:

Netregistry, Melbourne IT, WebCentral and WME have joined forces to become Australia's largest online solutions company. We help organisations of all sizes, and across all industries harness technology to drive business success. Our customers range from small businesses to Fortune 500 companies and internationally recognised government entities.
In the SMB division, we have more than 500,000 small business customers, who we support and enable by providing solutions and insights to transform their ideas into business realities. With 1.5 million domain names under management, Melbourne IT gives small business leaders the tools to build an online presence, attract customers and build their brand.

Your role:

By joining the WME arm of the business, as our new Senior Business Analyst, you will bring your impeccable organisational, communication and relationship building skills to evaluate and execute client’s needs. You will know how websites function and have an understanding of the code/technologies required to build them, as well as a good idea about UX design and user behaviour.

What YOU get to do

  • Understand our customer’s business problems and goals through design thinking
  • Capture user requirements in a formal Statement-of-Work and translate them into user stories for the development team
  • Work iteratively with clients focusing on critical functionality delivered as an MVP with scope built-in for flexibility for clients to refine requirements through iterative development
  • Work as part of an agile development team and participate in agile rituals
  • Participate in UAT to ensure delivery aligns with customer expectations

What YOU will have

  • Solid experience in building websites as a Project Manager, BA, Developer or Designer
  • Proven ability to cultivate positive and motivated working relationships
  • Good analytical, conceptual and problem-solving skills

Our Culture…

As an organisation we strongly believe in work/life balance and flexibility, working hard to create an environment that is diverse, supportive, challenging and team oriented.  Here you will find yourself surrounded by a large team of highly technical, customer service focused people who are passionate about technology.  We are driven to help our customers. Within an informal, social, yet professional environment you will be fully supported with the tools you need to achieve today and develop new skills for tomorrow.

A fantastic opportunity to make an impact!

 

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