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Business Analyst

Business Analysis, Technology
Business unit:
Shared Services
Employment type:
Full-time Permanent

Our Company:

Netregistry, Melbourne IT and WebCentral have joined forces to become Australia's largest online solutions company. We help organisations of all sizes, and across all industries harness technology to drive business success. Our customers range from small businesses to Fortune 500 companies and internationally recognised government entities.

In the SMB division, we have more than 500,000 small business customers, who we support and enable by providing solutions and insights to transform their ideas into business realities. With 1.5 million domain names under management, Melbourne IT gives small business leaders the tools to build an online presence, attract customers and build their brand.

Your role:

An exceptional opportunity has arisen for a Business Analyst within our Delivery team. Reporting into the Agile Practice Lead you will be responsible for analysing functional and non-functional requirements, and translating them into technical specifications by undertaking requirements gathering, data and process mapping and modelling, and detailed documentation.

What YOU get to do:

  • Act as a true Business Analyst, and effectively engage directly with stakeholders at all levels of the business
  • Mobilise and lead workshops with the ability to extract requirements in a dynamic environment.
  • Define, perform and document analysis tasks
  • Capture project vision, scenarios and quality of service requirements
  • Manage ongoing relationship with business partner to capture business requirements, drive satisfaction with project outcomes
  • Obtain key inputs from project sponsors and identify project interdependencies
  • Engage with employees to incorporate usability and user interface needs when designing and enhancing systems responsible for project stakeholder management including vendor, IT and business stakeholders
  • Contribute to Solution design
  • Work within a fast moving agile team and apply structure to unstructured environments
  • Map the end to end process, understand the touch points and document key requirements around these

What YOU will have:

  • Demonstrated commercial experience in a similar role
  • Understanding of Agile development principles including Scrum
  • Strong interpersonal and relationship building skills
  • Exceptional communication skills, both written and verbal
  • Excellent multi-tasking and prioritisation abilities
  • Ability to effectively engage with stakeholders of all levels
  • A proactive, can do attitude
  • Ability to thrive in a dynamic, fast paced team environment

Our Culture…

As an organisation we strongly believe in work/life balance and flexibility, working hard to create an environment that is diverse, supportive, challenging and team oriented.  We genuinely enjoy the time we spend together and regularly get together at informal and organised social events to ensure we maintain good levels of fun and mateship whilst working collaboratively towards our common and individual goals. Here you will find yourself surrounded by a large team of highly technical, customer service focused people who are passionate about online technology.  We are driven to help our customers. Within an informal, social, yet professional environment you will be fully supported with the tools you need to achieve today and develop new skills for tomorrow. 

Our team is undergoing a period of rebuilding and transformation. Business Analysis is a fundamental pillar of the central technology delivery function and the person who fills this role has an excellent opportunity to help shape their future success.


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