Melbourne IT helps organisations of all sizes to successfully do business online. Our complete portfolio of Internet-based technology services drives business effectiveness and profitability for more than 400,000 customers around the world. The breadth of our offering extends from helping small businesses build an online presence through to managing the complex technology environments of large enterprises and governments - including Internet domain name services, critical web hosting, online brand protection and promotion, video content delivery, managed IT services and more. Our customers range from small businesses to Fortune 500 companies and internationally recognised government organisations.
We have an exciting opportunity for you to join our Enterprise Services team in Melbourne as our Technical Service Delivery Manager. Reporting to the Manager, Managed Services you will provide proactive service delivery management and technical leadership to designated customers and coordinate MIT resources and third party employees etc to guarantee first class support whilst ensuring ownership of the entire customer solution.
Your key responsibilities:
What you will have:
Why work with us?
We offer a friendly and supportive environment that is relaxed yet professional and passionate about technology. We hold regular social events of all kinds, offer free gym memberships and enjoy raising money and helping out our local charities.
As an organisation we strongly believe in work/life balance and flexibility, working hard to create an environment that is diverse, supportive, challenging and team oriented. We genuinely enjoy the time we spend together and regularly get together at informal and organised social events to ensure we maintain good levels of fun and mateship whilst working collaboratively towards our common and individual goals. Here you will find yourself surrounded by a large team of highly technical, customer service focused people who are passionate about technology. We are driven to help our customers. Within an informal, social, yet professional environment you will be fully supported with the tools you need to achieve today and develop new skills for tomorrow.
Opportunity for you to make YOUR mark!