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Account Manager

Business unit:
Small and Medium Business
Employment type:
Full-time Permanent

Our Company:

Now in its 21st year of operation, Melbourne IT helps organisations of all sizes, and across all industries harness technology to drive business success. Our customers range from small businesses to Fortune 500 companies and internationally recognised government entities.

Under the Melbourne IT Group, TPP Wholesale is Australia's favourite wholesale provider with over 20,000 resellers. TPP offers partners a world-class infrastructure, dedicated account managers and a wealth of experience backed by comprehensive support all through a dedicated wholesale brand.


About the role:

Due to growth and expansion, we are seeking an Account Manager to work alongside our team of talented experts within our TPP Wholesale team.

You will be responsible for providing proactive & effective account management support to a portfolio of Australian and overseas based TPP Wholesale partners. This role is vital in growing the portfolio’s revenue, number of active partners, product/solution take-up & market share.


Key responsibilities:

  • Develop & implement marketing initiatives for your key portfolios
  • Utilise your impressive account and time management skills to work with clients and internal stakeholders 
  • Manage and grow relationships within the portfolio of clients we provide you with  
  • Prospecting for new opportunities to maximise sales from existing Partners
  • Enjoy career paths into other areas of our thriving business



About YOU:

  • Minimum 2 years’ experience in either a Sales or Service role with direct customer/partner engagement & exposure
  • Well-developed relationship building, negotiation & conflict management skills
  • Outstanding commitment to customer service and internal & external customer experience
  • Sound planning, organisational, analytical and decision making skills
  • An ability to always maintain a positive outlook and working attitude
  • Confidentiality, tact and discretion when dealing with people


Why join us?

As an organisation we strongly believe in work/life balance and flexibility, working hard to create an environment that is diverse, supportive, challenging and team oriented. We offer:

  • Full product training
  • Free gym membership
  • Casual dress code


Our Culture…

We celebrate the good stuff - the birthdays, the anniversaries, the milestones. We understand our staff are our greatest asset! We genuinely enjoy the time we spend together and regularly get together at informal and organised social events to ensure we maintain good levels of fun and mateship whilst working collaboratively towards our common and individual goals


If you’re passionate about driving high performance and operational efficiency, apply NOW!



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