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SEO Account Manager

Customer Service
Business unit:
Small and Medium Business
Employment type:
Full-time Permanent

Our Company:

Netregistry, Melbourne IT, WebCentral and WME have joined forces to become Australia's largest online solutions company. We help organisations of all sizes, and across all industries harness technology to drive business success. Our customers range from small businesses to Fortune 500 companies and internationally recognised government entities.

In the SMB division, we have more than 500,000 small business customers, who we support and enable by providing solutions and insights to transform their ideas into business realities. With 1.5 million domain names under management, Melbourne IT gives small business leaders the tools to build an online presence, attract customers and build their brand.

Your role:

By joining the WME arm of the business as our new SEO Account Manager, you will be responsible for developing existing clients and growing your portfolios revenue by building customer relationships and presenting solutions where possible.

What YOU get to do:

  • Upsell existing services and cross sell new services to existing customers through phone and face to face meetings
  • Provide exceptional customer service to our customers
  • Develop a qualified pipeline of new target growth opportunities
  • Present a range of online services to new and existing customers

What YOU will have:

  • Demonstrated working experience in a previous Sales/Account Management role
  • Proven track record in meeting and exceeding set targets
  • Effective communication skills - be able to problem solve and negotiate
  • Creative solution-selling skills

Our Culture…

As an organisation we strongly believe in work/life balance and flexibility, working hard to create an environment that is diverse, supportive, challenging and team oriented.  Here you will find yourself surrounded by a large team of highly technical, customer service focused people who are passionate about technology.  We are driven to help our customers. Within an informal, social, yet professional environment you will be fully supported with the tools you need to achieve today and develop new skills for tomorrow. 

A true Account Management role, waiting to be snapped up!


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